Shipping Policy

Nationwide Shipping

Riverside Greenhouses ships plants nationwide within the United States. Shipping availability, service level, and rates may vary based on destination, order size, and seasonal conditions.

Processing Time

Most orders are processed within 1–3 business days after payment confirmation. During peak seasons or high order volume, processing may take longer.

Live Plant Shipping Considerations

Plants are living products and may show minor cosmetic stress after transit. We pack orders carefully, but temperature and handling during shipping are outside of our control.

• Weather holds: We may delay shipment during extreme heat/cold to protect plant health.
• Transit stress: Slight leaf yellowing, soil shifting, or minor cosmetic blemishes can occur.
• Unboxing: Open and inspect your order as soon as it arrives, and water only if needed.

Shipping Rates & Carriers

Shipping rates are calculated at checkout or confirmed with your order depending on the items and destination. Carrier options and service levels may vary.

Address Accuracy

Please verify your shipping address before placing an order. Riverside Greenhouses is not responsible for delays or losses caused by incorrect or incomplete addresses.

Local Pickup & Local Delivery

Local pickup may be available at our Jurupa Valley, California location. Local delivery options may be available depending on destination and order size. Contact us for availability and scheduling.

Pickup address: 10241 48th St, Jurupa Valley, CA 91752

Shipping Issues

If your package is delayed, damaged in transit, or arrives with a confirmed defect, please contact us within 24 hours of delivery with photos and your order details.

For returns related to defective products, please review our Return Policy.

Need help?

If you have questions about shipping, pickup, or delivery, contact us and we’ll help you out.

Email: info@riversidegh.com
Phone: (951) 833-9303